Effective Date: January 1, 2026
Automation Partner (a brand of SVIK SOLUTION) respects your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our WhatsApp SaaS platform.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and company details provided during registration.
- WhatsApp Data: Contacts, message templates, and conversation logs processed through our platform on your behalf.
- Billing Information: GSTIN and transaction records (payment details are processed securely by our gateway partners and not stored on our servers).
2. How We Use Your Information
- To provide, maintain, and improve the Automation Partner platform.
- To process transactions and send related information (e.g., invoices).
- To facilitate the sending of WhatsApp messages via the official API.
- To provide customer support.
3. Data Protection and WhatsApp API Compliance
As a WhatsApp SaaS provider, we process data in compliance with Meta's WhatsApp Business Terms of Service. We DO NOT read, sell, or use your customer contact lists for our own marketing purposes. Your data is strictly used to facilitate the services you have subscribed to.
4. Data Retention
We retain your account information for as long as your account is active. Message logs and campaign data are retained as per the features of your selected plan and can be deleted upon request.
5. Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, or destruction.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: sviksolution@gmail.com
- Phone: +91 9381807145
- Address: 1-4-211/41, Pradhamapuri Colony, Kapra, Hyderabad, Telangana – 500062